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Welcome to Cyra (the “Bot”), a Discord ticket management bot. By using Cyra or accessing our website https://cyraticket.xyz, you agree to be bound by these Terms of Service (“Terms”). These Terms incorporate our Privacy Policy and, if applicable, Refund Policy. If you do not agree with any part of these Terms, you may not use the Service.

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1. Acceptance of Terms

By adding or interacting with Cyra, you confirm that you have read, understood, and agree to comply with these Terms. These Terms apply to all users, visitors, and server owners who access or use Cyra or the associated website.

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2. Eligibility

You must be at least 13 years old to use Cyra. Use of the Service for illegal purposes or activities violating Discord’s Terms of Service or Community Guidelines is strictly prohibited.

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3. Use of the Service

Cyra is intended for ticket management and server support purposes only. You may not:
  • Use Cyra to harass, spam, scam, or perform any malicious activity.
  • Reverse-engineer, exploit, or modify the Bot.
  • Impersonate Cyra, our team, or other users.
  • Use the Bot to violate intellectual property rights.
  • Server owners are responsible for how Cyra is used in their servers.

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4. Availability & Disclaimer

Cyra is provided “as-is” without guarantees of uptime, security, or uninterrupted operation. We may perform maintenance, updates, or discontinue features at any time without notice. We are not liable for lost tickets, data, or disruptions.

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5. Intellectual Property

All rights to Cyra, its code, branding, and content are owned by us. Users may not copy, distribute, modify, or create derivative works unless explicitly permitted.

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6. Termination

We may suspend or terminate your access immediately for violations of these Terms. Removal of Cyra from a server or revocation of premium access does not entitle you to refunds unless stated in the Refund Policy.

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7. Premium Features

Cyra offers a single premium subscription plan. Subscription fees may change at any time. Any changes will be communicated to users in advance via the website or Discord. Recurring payments continue until the subscription is canceled. Refunds are at our discretion unless otherwise stated in the Refund Policy. Lifetime subscriptions, if offered, apply only for the duration of the Service, are non-transferable, and are not refundable if the Service ends. Discounts or special offers, if any, are temporary and granted at our discretion.

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8. Changes to Terms

We may update these Terms at any time. Continued use constitutes acceptance of the revised Terms. Major changes will be communicated on our website or Discord server.

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9. Governing Law

These Terms are governed by the laws of Belgium, specifically Antwerp. Users agree to the exclusive jurisdiction of the courts in Antwerp for disputes relating to these Terms.

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10. Contact

For questions regarding these Terms: Email: security@cyraticket.xyz Discord: https://discord.gg/NpCPcEedEh